If not, repeat the steps above or contact your IT Professional or the Technology Services Help Desk.
The phone should successfully sign in to Skype for Business.Enter your screen lock PIN a second time to confirm you entered it correctly.The screen lock PIN is only stored on the phone and has a different purpose than your UC PIN, though you can set both PINs to be the same. The screen lock PIN is used only to unlock the phone after it has been inactive for a period of time. When asked, enter a new screen lock PIN.If you don’t know your UC PIN, you can reset it here. When asked, enter your 7-digit phone number (e.g.When asked if you will use a computer to complete the setup process, choose “No”.
When the phone reboots you will be asked to select a language for the phone.When asked, choose “Yes” to erase all user data.
(If the phone still has problems downloading the certificates after completing all the steps in this article, follow these instructions again, but holding down the 4 and 6 keys to perform a complete factory reset.)